Letters from Zoë: March 2020

I’m fortunate to have the space to work from home but I know there are so many people who have much uncertainty about their jobs and their income.
I’m extremely lucky to be able to have help from so many different people and places. Not only in a time of crisis like now but with every piece of work and every step I’ve made in the saddlery trade. In the last couple of blogs, I have mentioned the three different Apprenticeships I am completing and thought it would be key to explain who all these people are who are helping me so much with pursuing my dream...

Top Tips for working from home during COVID-19.

In these unprecedented times we find ourselves in, we are having to adapt how we work. With most of the UK now working from home (WFH) full time, our normal day-to-day routine has been thrown out of the window. Although, working from home is becoming more common, especially for businesses in the service industry, I suspect for some individuals - like myself, do not work from home. However, like with anything in life, you adapt. This week we share some top tips for working from home during COVID-19 with some help from Helen Reader, HR Saddlery.

Covid-19: Trading Update

Our phone lines will be closed from Wednesday 25th  March 2020 until further notice. Any customers wishing to place orders, will need to do so via our website. If for any reason you are having trouble with your online account, please email for assistance.

Covid-19: A guide to government help.

Coronavirus is all consuming right now. It’s consuming our businesses and the way we run our lives. Day-to-day we hear new advice as uncertainty looms and for businesses across the UK, including our own, could this be our darkest hour?  In response to the turbulent economic landscape, the BBC reported yesterday 19 March 2020 that the Governor of Bank of England, Andrew Bailey, took the decision to cut interests rates for a second time in just over a week, bringing them down to 0.1% from 0.25%. Interest rates are now at their lowest ever in the Bank’s 325-year history. This decision coincided with additional measures announced by Chancellor Rishi Sunak in the Budget to help businesses survive this crisis. Even today, 20 March, Rishi Sunak is to announce and employment and wage subsidy package to help protect millions of jobs.

COVID-19 Update: A message form our carriers.

With immediate effect, our carriers will no longer ask customers to sign their handheld units and instead their drivers will sign it on your behalf. Our carriers will record the consignees name and a 'Delivered on Authority' message in the signature section of the unit. For any parcels shipped via Parcelforce, we will do are absolute best to send you your tracking detail manually either by telephone or emai

COVID-19 Update

Due to recent developments and spread of Covid-19, we would like to reassure customers that Abbey England will be continuing business as usual for the foreseeable future. Despite travel restrictions on individuals, we are not aware of any restrictions on the movement of goods. We are in  regular contact with our carriers and suppliers and we will update you as and when we hear them. Our current stock levels are healthy and we will be monitoring the situation closely...

Warming up to Cold Calling

Cold calling, a word many of us dread and have negative connotations towards. However, the truth be told it still remains one of the most important stages of the selling process and as it’s your first interaction with a potential customer, you need to ensure you bring your ‘A’ game.  For many SME’s and micro businesses, staff are not pigeonholed to doing one job. They are expected to perform multiple tasks on top of their main job function (we know this all too well at Abbey England) and cold call sales might just fall under that umbrella.

Celebrate the best of Walsall’s History and Heritage at the Walsall Leather Showcase

We are delighted to work alongside Walsall Council and Black Country Business festival to put on the inaugural Walsall Leather Show. This show is all about bringing together the wonderful businesses of Walsall and showing the world the town’s history, heritage and strengths within the leather trade. There will be over 40 exhibitors displaying the very best of what they do as well demonstrating their leather skills.

Letters from Natasha: March 2020

Let us presume that accidentally you fell in love with leathercraft and realised that you are eager to study more. You want to learn the skills needed to create more advanced handcrafted leather objects.  The opportunities for further studies are many, depending on the time and money you have. Online videos (,, webinars, and books an excellent initial route of collecting knowledge.

Add invaluable skills to your business and apply to Goldman Sachs 10K Small Businesses. It’s FREE.

The Goldman Sachs 10KSB helps make small businesses big. The course, which is entirely funded by GS, provides invaluable skills to help businesses scale up, create employment, expand to new markets and make long term behavioural changes. The course is taught by leading business lecturers in illustrious universities such as Oxford, Leeds and Aston, and Goldman Sachs also fund your accommodation – an expense that can be a significant financial burden for SMEs.