COVID-19 Update: A message form our carriers.
This afternoon we have been informed that our carriers are changing their delivery policy to safeguard their employees and customers.
With immediate effect, our carriers will no longer ask customers to sign their handheld units and instead their drivers will sign it on your behalf. Our carriers will record the consignees name and a 'Delivered on Authority' message in the signature section of the unit.
For any parcels shipped via Parcelforce, we will do are absolute best to send you your tracking detail manually either by telephone or email.
It is your responsibility to be available for the delivery.
We hope this change in policy will not cause you too much inconvenience but please be assured, the Abbey Team will be doing their absolute best to keep you informed.