Live and Operate in the EU? Then Take Note.

Live and Operate in the EU? Then Take Note.

Live and Operate in the EU? Then Take Note.

Updated 05/10/21

Due to EU trade regulations, Abbey England has adapted the way it does business with Europe.

All orders being dispatched to the EU now require a minimum order value of £131.00 (Euro 151). This change in policy will ensure the correct VAT/Tax/Duty is calculated based on delivery at the country or place.

We encourage all our valued EU customers to consolidate smaller orders to ensure the minimum order value is met.

Out of stock items

We aim to dispatch all EU orders in full. However, if orders contain items that are out of stock we will update you within 10 working days with an expected delivery date. If you, the customer, decide on part shipment (providing the value of the goods still reaches £131/ 150 Euros) then your order will be dispatched at your request.


The out of stock items will be then sent with your next order which reaches £151/ 150 Euros.


We apologise for the inconvenience  that this change may bring you.


What Extra we need from you:

  • To export goods to your country, we need your EORI number. Please provide it to us by email ([email protected]) as soon as possible, if you have not done so already.
  • When placing an order, please provide a mobile number so the carriers can contact you for duties and your own countries VAT/Tax. If duties are not paid, your parcel will be returned to Abbey England at your cost.
  • Please ensure your mobile number includes the country dial code followed by your mobile number in the following format: 0044123456789. You MUST be available to take a call from the carrier and be in a position to pay the required Duty/VAT/Tax on your shipment to avoid it being returned to us at your cost.
  • If you would prefer to arrange for your own carrier, please specify this in the additional instructions box on the checkout page when placing your order online.

What is a EORI Number?

An Economic Operators Registration and Identification number is a European Union registration and identification number for businesses which undertake the import or export of goods into or out of the EU.


How do I find my EORI number?

You can check if you were automatically registered for EORI by accessing the Economic Operator Identification and Registration system. You should insert your existing VAT number prefixed by 'IE' under 'Validate EORI numbers'.


Checking an EORI number

All EORI numbers can be checked in the EORI online database HERE.


How do I get a EORI number?

Persons established in the customs territory of the Union should request the assignment of the EORI number to the customs authorities of the EU country in which they are established. Click HERE to request a EORI number and select your country.

Buying as an individual?

If you are buying as an individual, it’s really important that you have put your full name as the business name. If you put a unregistered business name, our carriers will not deliver to a private address. If you are buying and receving goods from Italy, Spain and Norway, We will need your ID number.


We are doing everything we can to make sure your orders are processed and delivered as quickly and efficiently as possible and everything is in compliance with the new trade regulations.

If you have any questions, please email our dedicated email address [email protected]


4 months ago