This week on the exchange, we want to discuss insurance and more particularly, product liability insurance (PLI). During the pandemic, we have seen a surge of individuals turning their hands to making leads and collars as a way of bringing in extra cash to their household. Although it is wonderful to see so many people engaging with leatherwork and crafts, this does, however, raise questions. Are the products I am making safe for distribution?
Cold calling, a word many of us dread and have negative connotations towards. However, the truth be told it still remains one of the most important stages of the selling process and as it’s your first interaction with a potential customer, you need to ensure you bring your ‘A’ game. For many SME’s and micro businesses, staff are not pigeonholed to doing one job. They are expected to perform multiple tasks on top of their main job function (we know this all too well at Abbey England) and cold call sales might just fall under that umbrella.