Turnaround and Back Orders 

We make every attempt to dispatch orders within 24 hours (Monday – Friday). However, when items are out of stock, there will be a delay.

Where we elect to ship part orders and place items on back order, there is no delivery charge on the back ordered items for UK based companies. Delivery will be charged on back orders to overseas destinations. Orders including special finishes will be held until the order is ready to be dispatched as a complete order. When requested, these orders may be dispatched as a part order, but customers will incur a second delivery charge.

Delivery Charges

Please note for all non-European international orders, cost of delivery is calculated on weight and size of parcel. For this reason, delivery is calculated once goods have been picked and packed. A second payment for delivery costs will be taken from the card used to pay for the goods, customers will be contacted and payment requested.

If we are not able to fulfil your order for any reason your payment card will be refunded.

 

UK

 Type  Price  Stock Code
Small Orders under £40 £4.50 P-webpost
UK Orders over £40 £10.00 P-webstdukship
UK Orders 10am Delivery £18.00 P-webuk10am
UK Orders 12 noon Delivery £11.50 P-webuk12
UK Orders Saturday Delivery £22.00 *per parcel P-websaturday

 

ORDERS REQUIRING TIMED DELIVERIES MUST BE PLACED BEFORE NOON.

There are exceptions to these charges. Large items requiring palletised delivery or hazardous items such as 25lt Fabsil drums and Stubbs items are charged at full cost regardless of value. Please request a quote for this service.

Flammable Solvents (leather dyes, glues etc) on orders under £40.00 requiring special transport measurements will incur a £3.00 surcharge

25kg bails of flock have a standard delivery rate of £16.00.

Timed deliveries including next day 10am, 12 noon and Saturday delivery may not be available for the following postcodes: AB, BT, DD, GY, HS, IM, IV, JE, KW, PA, PH, PO30-PO41, TR21-TR25 and ZE.

 

Outside the UK

Abbey England deliver to the following areas:

  • Africa
  • Asia
  • Australasia
  • Europe
  • North and South America
  • The Middle East (restrictions may apply. Please check before ordering).
  • Russia (restrictions may apply. Please check before ordering).

Low value (under GBP £25) international orders will normally be sent by Post (Royal Mail) unless requested otherwise. All other overseas orders will be sent on a tracked courier via DHL, DPD, Parcel Force, TNT or UPS. High value orders may be sent on Royal Mail but only when requested. Abbey England does not take any responsibility for lost goods when this method of delivery is requested (Royal Mail). Delivery is calculated on weight and then routed by the least cost method using an appropriate carrier.

 

The prices below are for single parcels. Multiple parcels will be charged at a pro-rata rate.

Delivery addresses situated in rural addresses may be considerably more.

 

Europe

Country Zone Delivery Weight (up to)*
    Carrier

(over £40 value)

Post

(under £40 value)

 
Austria A £14.00 £10.00 30kg
Belgium A £14.00 £10.00 30kg
Bulgaria D £32.00 £18.00 30kg
Croatia D £32.00 £18.00 30kg
Czech Republic A £14.00 £10.00 30kg
Estonia B £19.00 £11.00 30kg
Germany A £14.00 £10.00 30kg
Denmark A £14.00 £10.00 30kg
Greece D £32.00 £18.00 30kg
Spain B £19.00 £11.00 30kg
Finland B £19.00 £11.00 30kg
France A £14.00 £10.00 30kg
Hungary A £14.00 £10.00 30kg
Ireland A £14.00 £10.00 30kg
Italy B £19.00 £11.00 30kg
Lithuania B £19.00 £11.00 30kg
Latvia B £19.00 £11.00 30kg
Netherlands A £14.00 £11.00 30kg
Norway C £23.00 £14.00 30kg
Poland A £14.00 £10.00 30kg
Portugal B £19.00 £11.00 30kg
Sweden B £19.00 £11.00 30kg
Slovenia A £14.00 £10.00 30kg
Switzerland C £23.00 £14.00 30kg

 

 

Outside Europe

Country Delivery Charge Weight
America £22.00

£25.00

£37.00

£47.00

1 Kg

2 Kg

5 Kg

10 Kg

Australia £27.00

£31.00

£43.00

£64.00

1 kg

2kg

5kg

10kg

Canada £23.00

£27.00

£37.00

£53.00

1kg

2kg

5kg

10kg

China £26.00

£30.00

£43.00

£64.00

1kg

2kg

5kg

10kg

Japan

 

 

£26.00

£30.00

£43.00

£64.00

1kg

2kg

5kg

10kg

Singapore £26.00

£30.00

£43.00

£64.00

1kg

2kg

5kg

10kg

New Zealand £29.00

£35.00

£53.00

£82.00

1 kg

2kg

5kg

10kg

 

**If your country in not listed above, please email info@abbeyengland.com for more information.